Paging Call Help

The Paging Group service is used to page a group of extensions by forcing extensions to go off-hook and opening one-way communication. The service is particularly used for announcements addressed to a group of extensions. Service allows to page multiple extensions by dialing the Paging Group extension.

Note: The Paging Group service requires called extensions to use one of the following SIP or analog phones which are able to automatically go off-hook:

The Paging Group list is used to define the extensions that will be paged. They will automatically go off-hook when the paging call comes in.

The Access List is used to define PBX, SIP or PSTN users that are explicitly allowed/forbidden to activate the call paging using the corresponding extension.

When calling to the Paging Group extension, the call will be forwarded to the extensions listed in the Paging Group table. The phones of the called extensions will automatically go off-hook (the phone speaker automatically becomes activated) and the caller will be able to make his announcement. Since the paging call opens one-way communication, the called extensions will not be able to give an answer to the caller. To terminate the paging call, caller should simply hang up.

Attention: Call paging will not work if the called extension is in call.

When caller not listed in the Access List calls the Paging Group extension, password authorization (using the password of the Paging Group extension) will be required to start the call paging. When a denied user tries to call the Paging Group extension, "Party does not accept your call" message will be played to the caller. When caller dials the Paging Group extension with empty Paging Group table, "Number dialed temporarily unavailable" message will be played to the caller.