Firmware Update Help

This window allows updating the software of QX1000 by installing a  new firmware (image). If you are registered at Epygi as a customer, you will get a message when a new firmware is available and then you can download it from the Epygi Web page www.epygi.com.

You may additionally configure the QX1000 so it will automatically update its software once a new software is published by Epygi. The Automatic Firmware Update link leads you to the page where the automatic update of the QX1000's firmware (software image) can be configured.

Attention: When the older firmware is installed on the QX1000, the system configuration will be lost and the device will be factory reset.

Please Note: It is recommended to backup the configuration prior to upgrading the firmware. You can do that by clicking the Download Configuration link, which generates a backup file with all configuration settings and user uploaded greeting messages. It opens a file chooser window for immediate download to the users PC.

To update firmware manually select one of the options: Upload Firmware or Get Firmware From Server.

Attention: Installing a new firmware will last about 15 minutes. During this time, QX1000 won't be operational, neither telephony nor Internet access is possible. The following main processes will be stopped during the firmware update and will be restarted after the installation is completed:

Attention: After the firmware update, all IP phones attached to the QX1000 should be restarted.