Barge In Service Help

Attention: The Barge In service is an optional feature and can be activated with a feature key from the Features page.

The Barge In service on the Quadro allows the PBX users to participate to the third party's calls while remaining imperceptible. With the special feature codes (for details, see Feature Codes), you may dial in to the active calls between the other local PBX user and his call partner and depending on the configuration and the feature code used you may listen to the call, additionally be able to speak to the extension user only or to all participants.

This service offers three options:

To use the Barge In service options, the Barge In feature should be enabled and configured on the extension (from Extensions Management - General Settings) to which you wish to barge in the call.

Attention: Barge In service calls are not displayed in Active Calls table on the Main Page, nor are registered in the Call Statistics.