The feature codes of the Conference Server enabling the user to manipulate with the Call Conference from the handset are described below.
Call Conference Services accessible at the conference, characterized by beginning with the key * .
| Conference Services | Keys |
| Invite Participant
To invite a participant, dial *1 + Participant's SIP address (or *1 + Routing Number if Routing Mode is enabled). Service is available for Moderators only. |
*1 |
| Get the number of participants in the conference
Plays information about the total number of participants in the conference at the certain moment. |
*21 |
| Get the state of recording
Plays the state of conference recording (started, stopped or paused). |
*22 |
| Lock the conference
Locks the conference. When conference is locked, nobody can dial in any more. Service is available for Moderators only. |
*31 |
| Unlock the conference
Unlocks the conference. Now participants are allowed to dial in to the conference. Service is available for Moderators only. |
*32 |
| Dial out to all users with dial out settings enabled
Initiates the dial-out to all participants currently inactive in the conference but configured to be dialed out (also those added manually from the handset by moderator). Service is available for Moderators only. |
*41 |
| Dial out to all users participant to the conference
Initiates the dial-out to all participants currently inactive in the conference. Service is available for Moderators only. |
*42 |
| Next Phone with Video Capability
Shows the next phone with video capability. Also switch from automatic mode to manual mode. |
*50 |
| Previous Phone with Video Capability
Shows the previous phone with video capability. Also switch from automatic mode to manual mode. |
*51 |
| Automatic Video Switching Mode
With this key combination, the active participant is displayed on all video-capable phones. If active participant has no video capability, a black screen will be displayed. |
*52 |
| Start or Resume Conference Recording Service is available for Moderators only. |
*81 |
| Pause Conference Recording Service is available for Moderators only. |
*82 |
| Stop Conference Recording Service is available for Moderators only. |
*83 |
| Request to Speak With this key combination, a listener requests to speak and a notification hand-up icon is displayed in the Conference Progress table. The moderator can then switch the particular listener either to speaker or lecture mode. With a speaker permission granted, listener can speak to the conference along with other participants. With a lecturer permission granted, listener can speak to the conference having all other participants muted in the conference. This service is available for listener participants only. |
*91 |
| Cancel the Request to Speak With this key combination, listener cancels his request to speak and a notification hand-up icon disappears from the Conference Progress table. This service is available for listener participants only. |
*92 |
| Mute/Unmute With this key combination, any participants in the conference may mute and unmute themselves during the conference. |
# |
Note: You may accelerate dial out by a pound (#) sign at the end of your dialed number.
Call Codes available in the Auto Attendant:
For external IP calls addressed to the Auto Attendant following key combinations are available to access and manipulate within Auto Attendant services:
| Incoming Call to Auto Attendant | Key Combination |
| Conferences Menu - used to access conferences. Conference ID should be dialed here. | already in |
| Zero Out - provides automatic call redirection (if enabled from Auto Attendant Settings page) | 0 |