The Diagnostics page gives a possibility of running Network protocol diagnostics to verify QX200's connectivity and to download all system logs for possible problems recovery.
The Start Network Diagnostics button is used to initiate network diagnostics, i.e to check the WAN link and IP configuration, to verify gateway, DNS primary and secondary (if configured) servers' accessibilities.
The Reboot this Device button is used to reboot the QX200. Please note, that the session with the QX200 will be closed, i.e. QX200 GUI should be newly opened and new login will be required afterwards.
The Start Call Capture button leads to the Call Capture page where active calls and available interfaces may be captured.
The Download system logs button is used to download all logs to the local PC as a *.tar archive file. Logs can be used by Epygi Technical Support Office to determine the problem occurred on your QX200.
The Start FXO Diagnostics button runs FXO diagnostic tests to determine the optimal value for the FXO country specific regional setting (CSRS) appropriate to the PSTN provider. Once the FXO diagnostic is complete, the recommended value should be set manually on the fxocfg hidden cgi. Setting this value may resolve echo or poor audio quality issues on FXO lines.
The field below will display the diagnostics results and the connectivity conditions. System should be reconfigured if problems occur during the diagnostics.
The Show System Logs link leads to the page where QX200's logs might be viewed, downloaded and the logging setting may be adjusted.
The System Logs Archive link leads to the page where an automatically collected system logs can be managed. System logs archive starts automatically each time you run QX200 since last reboot.