Trunk CCS DID Service Help

The CCS DID Service page is used for mapping a group of DID numbers to the certain destinations on the Quadro. To begin managing DID numbers, you must do the following:

In the Start DID Number and End DID Number text fields enter a range of DID numbers.

The Start DID Number field must indicate a shorter number than the End DID Number field. Otherwise the following error message appears: "End DID number should be greater than Start DID number."

Select the destination from the Incoming/Outgoing Call To/From drop-down list where the incoming/outgoing call addressed to the certain DID numbers range will be routed. The DID number can be assigned to the Quadro's extensions, to the Auto Attendant, or to the routing agent. Choosing the Routing with inbound destination number selection will automatically use the initially dialed number to connect the destination without any additional dialing.

The following functional buttons are available on this page:

Add is used to add the range of DID numbers. Once the DID numbers have been added, you will see the extensions and their assigned DID numbers in the table below. For example, if you have inserted 1000 in the Start DID Number text field and 1003 in the End DID Number text field, then DID numbers 1000 1001, 1002 and 1003 will be added to the table.

Delete is used to delete the DID numbers from the table with the selected range in the Start DID Number and End DID Number fields.

Delete All is used to delete all DID numbers from the table at once.

Please Note: You can add DID numbers of up to 20 digits long and up to 500 DID numbers can be specified.

To assign DID numbers to a consecutive extensions, choose an extension from the Incoming/Outgoing Call To/From drop-down list and select the Generate from Selected Extension Number checkbox. This will automatically assign DID numbers to a consecutive extensions starting from the selected extension.

Modify the fields in the table you wish to update and click the Save button.

Selecting the Use Default outgoing Caller ID allows you to overwrite the source caller information with the one specified in the Default outgoing Caller ID field when placing outgoing calls toward the CO, if the default Caller ID does not match one(s) listed in the Incoming/Outgoing Call To/From field.

The Default outgoing Caller ID field requires the caller ID for the outgoing calls from the Quadro through the E1/T1 trunk. If this checkbox is enabled but no value is defined in the Default outgoing Caller ID field, empty caller information will be sent to the CO. If this checkbox is disabled and the default Caller ID does not match one(s) listed in the Incoming/Outgoing Call To/From field, source caller information will be forwarded to the CO.