This window allows updating the software of QX200 by
installing a new firmware (image). If you are registered at Epygi as
a customer, you will get a message when a new firmware is available and
then you can download it from the Epygi Web page
www.epygi.com.
If you want to download new firmware, make sure that the power supply is secured. Therefore QX200 is
provided with a battery. If the error message There is no battery or voltage
is low is displayed, please insert a new battery.
You may additionally configure the QX200 so it will automatically update
its software once a new software is published by Epygi. The Automatic Firmware Update link leads you to the page where the automatic update of the QX200's firmware (software image) can be configured.
Attention:
Installing a new firmware will cause the loss of following data:
All internally stored voice mails and custom voice messages,
Note: If you do not wish to lose your voice data, have it
downloaded from Configuration
Management page prior to starting the Firmware Update.
DHCP leases,
Transfer statistics,
Call statistics,
Note:
If you consider the Call Statistics
entries in the displayed tables to be important, it is recommended to download them from the
corresponding page prior to starting the Firmware Update.
Pending events,
User specific GUI states.
Attention: When the older firmware is installed on the
QX200, the system configuration will be lost and the device will be factory reset.
Firmware update procedure is created in 3 pages. In the first page the information is
displayed about the data that would be lost after burning the new software.
Next button moves to the second
page of Firmware Update where image file should be selected. Enter the filename of the
corresponding image in the Specify Image text field.
Attention: Pressing the Next button will stop some
vital processes on the QX200, therefore you will need to reboot your device manually
even if you have cancelled the firmware update procedure on the following steps.
Pressing Save will start uploading the image file to QX200. The next
page will be displayed for a repeated check of the image. This page displays
non-editable information about the image validity. Image Check will display the value
invalid if the image does not correspond to the hardware version.
The fields Current Software Version and New Software Version show the old software
version and new burning image versions.
The page needs a confirmation to continue updating the image. If you are sure that the image
version is appropriate for your device, press Save.
To update firmware manually select one of the options: Upload Firmware or Get Firmware From Server.
Using Upload Firmware option you have to specify the path of downloaded image file
manually. The Upload Firmware procedure is created in three pages. In the first page of
Upload Firmware the image file should be selected. Enter the filename of the corresponding image
in the Specify Image text field.
Pressing Save will start uploading the image file to QX200. The
Cancel Uploading button appears when the update procedure starts and it is used to stop it.
The next page will be displayed for a repeated check of the image. This page displays non-editable
information about the image validity. Image Check will display the value invalid if
the image does not correspond to the hardware version. The fields Current Software Version
and New Software Version show the old software version and new burning image versions.
The page needs a confirmation to continue updating the image. If you are sure that the image
version is appropriate for your device, press Yes, otherwise press No.
The Get Firmware From Server option allows you to get a new Firmware (image)
from the FTP server.
Firmware URL text field requires the path of a new firmware (image) which located on the FTP
server.
Username and Password text fields require the FTP server authentication parameters.
You should save changes before Download or Download and Update.
Pressing the Download functional button a new page with firmware download process will be
displayed.
This page displays non-editable information about the image validity. Last Status shows that
firmware download process is running and whether the new firmware version is downloaded or not.
The Image Check field will display "invalid" if the image does not correspond to the
hardware version.
The Current Software Version field shows the old software version. The New Software
Version field shows the new version of the software image.
This page needs to be confirmed in order to continue image updating. If you are sure that the
image version is appropriate for your device press Update, otherwise press Discard.
If you have confirmed the firmware version, a new page with firmware update progress will be
displayed next. There are no functions available on this page, just last status about the
firmware update procedure. At some point the connection with the device is being lost and you
need to wait until the firmware will be burned on the QX200.
The Download and Update functional button will automatically download and update the
firmware version from the FTP server.
Pressing the Download and Update functional button a new page with firmware download
process will be displayed.
This page displays non-editable information about the image validity. Last Status shows
that firmware download and updating process is running.
Attention: Installing a new firmware will last about
15 minutes. During this time, QX200
won't be operational, neither telephony nor Internet access is possible. The following main
processes will be stopped during the firmware update and will be restarted after the installation
is completed:
Voice Software
Network Time Protocol Daemon
Network Interface Statistic Daemon
Dynamic DNS Daemon
Attention: After the firmware update, all IP phones
attached to the QX200 should be restarted.