Extensions Management - Recording Box Settings Help

This page contains the recording box specific settings and has the following components:

• Ask Password on Local Access checkbox selection enables the password protection for local PBX callers when entering Recording Box.
• Ask Password on Remote Access checkbox selection enables the password protection for remote SIP or PSTN callers when entering Recording Box.
• Play Welcome Message checkbox is used to enable/disable the welcome message played when entering the Recording Box.
• Maximum recording count drop down list indicates the maximum number of call recordings allowed to be stored in the corresponding extension's Recording Box. If the limit is reached, some call recordings should be deleted from the Recording Box to be able to make more recordings.
• Maximum Recording Duration drop down list is used to select the maximum duration of the single call recording for the selected Recording Box extension. When the call reaches the selected duration, the recording will be automatically stopped, while the call will stay active.
• Recording Announcement group allows updating the active recording announcement (played in the call when call recording starts), downloading it to the PC, or restoring the default one. The group offers the following components:
  • Play Announcement When Starting Recording checkbox is used to enable/disable the announcement played during the call saying that the call recording starts. When this checkbox is not selected, the call recording will start silently, without any notification.
  • Upload new recording announcement message indicates the file name used to upload a new recording announcement message. The uploaded file needs to be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will prevent uploading it and the "Invalid audio file, or format is not supported" warning message will appear. The system also prevents uploading if there is not enough memory available for the corresponding extension and the "You do not have enough space" warning message will appear.
  • Browse opens the file chooser window to browse for a new recording announcement message file.
  • The Download Recording Announcement Message and Remove Recording Announcement Message links appear only if a file has been uploaded previously. The Download Recording Announcement Message link is used to download the message file to the PC and opens the file-chooser window where the saving location may be specified. The Remove Recording Announcement Message link is used to restore the default recording announcement message.