Features Help

This page lists all features, that may be activated by a software key, characterized by a Feature Description and provided with its Status:

• No Key Found - the feature is currently not available
• Reboot Needed - the feature key has been entered and QX1000 needs to be rebooted
• Activated - the feature is available

Following features may be activated via the software key:

• Debug - enables Telnet connection towards the Quadro for debugging purposes. The feature is not listed in the System->Features table unless activated.
• 3pcc Support - enables Third Party Call Control feature on the QX1000. The feature allows the call controlling applications running on a user PC to remotely initiate and handle calls on the QX1000 and to subscribe for certain event notifications from the QX1000.
• ACD Support - enables Automatic Call Distribution feature which provides contact center solution for queuing and automatic distribution of the calls between contact center agents.
• Barge In - enables all options of the Barge In Service on the QX1000. The feature allows the PBX users to participate to the third party's calls while remaining imperceptible.
• DCC Pro Support - this feature enables Quadro PBX extensions to use the Pro-level Desktop Communication Console (the application description can be found at Epygi Technical Support).
• DCC Basic Support - this feature enables Quadro PBX extensions to use the Basic-level Desktop Communication Console (the application description can be found at Epygi Technical Support).
• iQall Toggling Support - this feature enables users to alternate the call from their iPhone/Android running iQall to their desk phone without the call being dropped.
• Redundancy - activates the Redundancy feature on the QX1000.
• IP Phone support - enables additional LAN-sided IP phones support on the QX1000. On QX1000 200 IP phones are activated by default. Up to 800 additional SIP phones may be added with feature keys using the 16, 32 or 64 IP Phone Expansion Keys.
• Autodialer Support - allows run with QX1000 the Autodialer application (the application description can be found at Epygi Technical Support).
• QCM Support - allows QX1000's extensions to be used by Quadro Communication Manager after QCM trial period expires. Depending on the feature key type, additional 4 or 10 QCM licenses can be activated on the QX1000.
• Conference Server - activates the conferencing feature allowing the system to act as a standalone conference server. This allows up to 288 person conference calls to be set up on the system and offers a bundle of helpful features to easily manage the conferences.
• Call Recording - activates the Call Recording feature which is used to record PBX, SIP or PSTN calls on the QX1000 and save the recordings into the local recording box or upload to the remote server.
• Video Conferencing - activates the Video Conferencing feature on the system. This allows video conference calls of up to 104 participants. The other participants of conferences can use only audio connection.

To enter a Feature Key, click Add. A page with the text field Feature Key is opened. Enter the key and press Save. The status of the selected feature entry will change to Reboot needed. Reboot the Quadro and the feature will receive the status Activated.

To receive a Feature Key, register the QX1000 device and send a corresponding request to Epygi's Technical Support. This request must include the Unique ID, that is displayed in the Features page above the features list.