Incoming Call Blocking page allows blocking unwanted incoming calls for a Quadro extension. Page allows to enable message played to the blocked caller. This page provides the necessary settings for incoming call blocking. It indicates whether service is enabled for the particular caller and whether custom message will be used to inform caller about the call being blocked.
This page offers extended features to the administrator to protect the service for particular caller. If the service for the particular caller has been enabled by the administrator and has been stated as protected, the user cannot disable it.
Attention: The administrator can protect the service from being disabled by you. Contact the administrator if callers complain that they cannot reach you.Enable Service checkbox selection blocks all calls to the current extension using the corresponding Address listed in the Caller ID Based Services table where the Incoming Call Blocking service is configured. Checkbox is disabled when entry is protected by administrator.
Send Message to Caller Party checkbox is available when the service is enabled and initiates a message to inform the caller that their line has been blocked. Otherwise the calling party will be disconnected without notification.
Protect this entry checkbox is displayed for administrator's access only and is used to protect Incoming Call Blocking service from being disabled by the user. When this checkbox is enabled, user is unable to deactivate the Incoming Call Blocking service for the corresponding caller.
Restore Default Blocking Message File checkbox reactivates the default voice message file if another one has been previously selected. If the checkbox is selected, the file upload will be disabled.
The text field Upload New Blocking Message File for uploading a new voice message file indicates the file name. Use the Browse button to select the file. The music files need to be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will prevent uploading the file and display the warning message "Invalid audio file or format is not supported". The system will refuse the uploading, if there is not enough memory available for the corresponding extension and will announce that with the message "You do not have enough space".
The Download Custom Blocking Message File link only appears if a file has been previously uploaded. It downloads the audio file to the PC and opens a window where the saving location can be specified.