The Call Routing service simplifies the calling procedure for QX200 users, i.e. different types of calls
(internal, SIP, PSTN or IP-PSTN) may be accomplished in the same way. SIP registration is not needed for extensions to be able to make routing calls.
The Call Routing page consists of the following components:
When the Route all incoming SIP calls to Call Routing checkbox is disabled, for all incoming SIP calls, QX200 will first search the incoming SIP address in the Extensions Management table. If found, the incoming SIP call will ring on the corresponding extension. If not found, QX200 will look for a matching routing rule in Call Routing table.
When the Route all incoming SIP calls to Call Routing checkbox is enabled, for all incoming SIP calls, QX200 will directly look for a matching routing rule in Call Routing table and will ignore the possible matches in the Extensions Management table.
The Call Routing Table
link leads to the
Call Routing page where the call routing patterns are listed.
The Call Routing Wizard leads
through the settings if configuring manually and helps to create a new Call Routing pattern.
The Local AAA Table
link leads to the page where
local AAA (Authentication, Authorization, and Accounting) database can be managed.
The Global Speed Dial Directory link leads to the page where global speed dialing rules may be uploaded in a file. With this service, you may define multiple speed dial rules, write and save them in a file and then upload all of them at once.
To compose the configuration file, any text editor can be used which may produce files compatible to the CSV format: the speed dial code and destination should be separated by commas.
There should be a line break after each code defined.
The View/Download Speed Dial Directory and Remove Speed Dial Directory links appear only if a global speed dial configuration file is uploaded previously.
The View/Download Speed Dial Directory link is used to download the configuration file to the PC and opens the file-chooser window where the saving location may be specified.
The Remove Speed Dial Directory link is used to restore the default configuration.
The speed dial configuration file downloaded from the QX200 is in the CSV format.
To use the global speed dialing rules, user should simply dial the speed dial code assigned to that speed dialing rule.
The call will be parsed through the rules of Call Routing Table.