The Programmable Keys Configuration page is used to assign a function to the programmable keys of the IP phone. The design of this page depends on the IP phone model. However, independently on the IP phone model, this page contains a number of the programmable keys and Functionality drop down list assigned to each of them.
The following options are available in the Functionality drop down list:
Watch Ext. # - watch the extension on the QX200 and a possibility to pickup the call addressed to that extension.
Park Answer Ext. # (on the phone can be visible as PkA Ext. #, PrkA Ext. #, PrkAn Ext. # or PrkAns Ext. #) - watch the calls parked to the corresponding extensions and a possibility to retrieve the calls parked to that extension.
This list also contains a number of PBX services available on the QX200 and accessible with the * key combination (see QX200's Feature Codes). When configured from this page, the key combinations become transparent for the IP phones too.
Vmail - accesses the voice mailbox of the extension to which the receptionist IP line is attached to.
DND - enables the Do Not Disturb service on the extension to which the receptionist IP line is attached to.
CallFwd - accessed Forwarding Management of the extension to which the receptionist IP line is attached to.
AutoReDI - auto redials the last dialed call.
CallBack - calls back to the last caller.
LineInfo - gets the IP line information from the QX200.
CallBlk - blocks the last caller.
Record - records the call (in case if the manual call recording is allowed for the call, configured from Call Recording Settings).
Hard Key Lines drop down lists are present only for Aastra phones, and allow you to configure the hard keys on the IP phone.
Note: When saving changes on this page, the system asks for a confirmation to remotely reboot the IP phone. It is recommended to reboot the IP phone after configuration changes on this page in order to make the new configuration effective on the IP phone.