The Customization page is used to manage the voice prompts played during the active conference. The page offers the following options:
When the Play First in Conference message checkbox is selected, the system will play a "You are the first participant in the conference" notification message informing you that no more participants are yet connected.
Welcome Message parameters group allows updating the active conference welcome message (played once a user is connected to the conference), downloading it to the PC or removing the custom welcome message. The group offers the following components:
Upload new welcome message indicates the file name used to upload a new welcome message. The uploaded file needs to be in PCMU wave format, otherwise the system will prevent uploading it and the "Invalid audio file, or format is not supported " warning message will appear. The system also prevents uploading if there is not enough memory available for the corresponding conference and the "You do not have enough space " warning message will appear.
Browse opens the file chooser window to browse for a new welcome message file.
The Download Welcome Message and Remove Welcome Message links appear only if a file has been uploaded previously. The Download Welcome Message link is used to download the message file to the PC and opens the file-chooser window where the saving location may be specified. The Remove Welcome Message link is used to restore the default welcome message.
Hold Music File parameters group allows updating the hold music (played when you are alone in the conference), downloading it to the PC or removing the custom welcome message. The group offers the following components:
Upload new hold music file indicates the file name used to upload a new hold music file. The uploaded file needs to be in PCMU wave format, otherwise the system will prevent uploading it and the "Invalid audio file, or format is not supported" warning message will appear. The system also prevents uploading if there is not enough memory available for the corresponding conference and the "You do not have enough space" warning message will appear.
Browse opens the file chooser window to browse for a new hold music file.
The Download Hold Music File and Remove Hold Music File links appear only if a file has been uploaded previously. The Download Hold Music File link is used to download the hold music file to the PC and opens the file-chooser window where the saving location may be specified. The Remove Hold Music File link is used to restore the default hold music.
Info File parameters group allows you to upload a text file with some conference related announcement, advertisement or any other information to be displayed on the Conference Progress page. The group offers the following components:
Upload Info file indicates the information file name. The system will display the file content exactly in the way it is formatted in the file. It is recommended to use a *.txt formatted plain text file. The uploaded file should not exceed the size of 2000 bytes. The system also prevents uploading if there is not enough memory available for the corresponding conference and the "You do not have enough space" warning message will appear.
Browse opens the file chooser window to browse for an information file.
The Remove Info File link appears only when a file has been previously uploaded and is used to remove the uploaded information file.