Receptionist Management Help

The receptionist feature on the Quadro offers a variety of services to manipulate with multiple calls, to keep the calls in the queue with the perspective to be answered by the receptionist and finally to be forwarded to the corresponding destination, if needed.

The following services are available to the receptionist:

• Call Queue
• Extension Status
• Call Interception
• Voicemail Transfer
• Multi-Company Receptionist

The page Receptionist Management page allows you to configure IP phones to be used as a receptionist on the Quadro. This page contains the list of configured receptionists with information about the attached IP lines and watched extensions.

The page Receptionist Management consists of the following functional buttons:

• Add functional button opens a page Receptionist Phone Configuration Wizard where a new receptionist may be configured.
• Edit functional button is used to modify the receptionist's settings.
• Delete functional button is used remove the selected receptionist(s).