The Find Me / Follow Me service of the Quadro allows you to configure simultaneously or subsequently ringing destinations on the incoming call from the certain caller. The ringing destinations can be local PBX extensions, remote SIP or PSTN destinations. From this page you may also adjust a sequence in which the destinations will ring.
Attention: This service has higher priority over all Caller ID based supplementary services, except for incoming call blocking and unconditional call forwarding. This means that if the same caller is configured in the incoming call blocking, unconditional call forwarding and the Find Me/Follow Me pages, the incoming call blocking and the unconditional call forwarding services will take effect. Besides this, if you have Find Me/Follow Me service enabled along with the Many Extensions Ringing, No Answer Call Forwarding, Busy Call Forwarding or Call Hunting, only Find Me/Follow Me service will take effect.
Enable Service checkbox selection activates the Find Me/Follow Me service on the current extension.
The table displayed here lists the extensions where the call must be consecutively duplicated to in case of a call from the corresponding caller. The order of the entries in the Find me at table defines the consecutive ringing order.
The Ring Extension Phone drop down list is used to select the interval in which the current extension (on which you are currently configuring the Find Me/Follow Me service) will ring on the incoming call from the selected caller.
With the Immediately selection, the current extension will ring immediately as the call comes in.Attention:The extension phone will ring as long as the No Answer Timeout is configured from the Basic Services - General Settings page.
The Max Active Call Count text field requires the maximum number of active calls. If N =1, where N is the maximum number of active calls, then only one active call will be possible to make and the next call will go to the voice mail. If N >1, then the next call will go to the next Find Me/Follow Me phones (if configured) which are not in the call.
The Confirmation Passcode text field requires the password to accept the call for destinations where passcode activation is enabled (Add Entry page). Only digit values are allowed in this text field.
Enable/Disable functional buttons are used to enable or disable ringing on the destinations in the Find Me/Follow Me table.
Add opens a Add Entry page where a new destination may be specified by its Call Type (PBX, SIP, PSTN or Auto) and depending on this call type, by its extension number, SIP address or PSTN number in the Address text field. Only a SIP registration username can be inserted here to forward calls to the user registered at the same SIP server as the current extension is registered at, i.e. if the SIP server hostname is left empty, the system will automatically set the current extension's registration server hostname. The extension number should be inserted in the Address text field for the PBX call type. The PSTN number length depends on the area code and phone number. When Auto is selected as a Call Type, routing pattern will be considered here and parsed through Call Routing Table.
The SIP-Clipboard button at the end of the line can be used only when SIP is selected in the Call Type drop down list. It opens a small window where one of the previously entered 10 SIP addresses can be automatically selected again. If the address already exists in the table, selecting Save will cause the error "Caller address already exists". Wildcard is allowed in this field.
The Start Ringing drop down list is used to select the interval when the destination will ring after the call from the selected caller comes in to the current extension. Immediately selection indicates that the destination will ring immediately as the call comes in.
The Ask Confirmation Passcode checkbox is used to enable the password protection of the call. With this option enabled, the destination who answers the call will be prompted to insert a password in order to accept the call. The confirmation passcode is defined under the Find Me/Follow Me table (see above).
Edit opens the Edit Entry page where a destination can be modified. This page has the same components as Add Entry page does.
Delete removes the selected extension(s) from the table.
Select all checks all existing table entries.
Inverse Selection inverses the current selection (if no records are selected, clicking on inverse selection will check all records).
Welcome Message - this group allows specifying the Find Me/Follow Me Welcome Message Delay and updating the welcome message which is playing only once when calling to Find Me/Follow Me extension, downloading it to the PC, or restoring the default one.
The group offers the following components:Welcome Message Delay requires the delay (in seconds) after which the welcome message will be played when calling to the Find Me/Follow Me extension. The Browse button is used to upload the custom Welcome Message file and opens the file chooser window to browse for a new custom welcome message file.
Attention: The uploaded file needs to be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will prevent uploading it and the "Invalid audio file, or format is not supported" warning message will appear. The system also prevents uploading if there is not enough memory available for the corresponding extension and the "You do not have enough space" warning message will appear.The Download Custom Welcome Message and Restore Default Welcome Message links appear only if a file has been uploaded previously. The Download Custom Welcome Message link is used to download the welcome message file to the PC and opens the file-chooser window where the saving location may be specified. The Restore Default Welcome Message link is used to restore the default welcome message and remove the previously uploaded file.
The Audio Wait Options radio buttons allows you to configure the audio type which should be played recursively after playing the welcome message: