The 3PCC Settings page is used to adjust the third party call controlling settings. 3PCC service on the QX1000 allows call controlling applications to remotely initiate and handle calls on the QX1000 and to subscribe for certain event notifications from the QX1000.
This page consists of the following components:
The Secure Connection checkbox is used enable a secure encrypted connection between the call controlling application and the QX1000. Note: For successful connection, this option should be set up in the same way on both sides (enabled or disabled on both sides).
The Request Timeout text field requires the timeout (in seconds) during which the QX1000 should receive a response to the request from the call controlling application. If the response is not received during this timeout, QX1000 will perform a request dependent default action. For example, if the call controlling application is configured to handle incoming calls on the QX1000. Once the incoming call occurs, QX1000 is trying to transfer the call to the call controlling application. If the call controlling application does not response within the mentioned timeout, QX1000 will answer the call or perform an action configured for unanswered incoming calls. This setting is dependent on the network conditions therefore consult with your network administrator before changing the default value.
The read-only Feature Key text field indicates whether the feature key for the 3PCC Support is installed on the system. The system will not accept connections from 3PCC applications if no key is found. The 3PCC support is an optional feature and can be activated with a feature key from the Features page.
The read-only
Network Port
text field indicates whether there is a filtering rule specified for the Call Control Access. If a third-party call control application connects to the QX1000 from the WAN interface, a filtering rule for the corresponding host should be created on the Call Control Access page to allow the application a remote access. Creating a filtering rule is not required if the firewall is not setup on the QX1000. The field shows Opened if there is at least one enabled filtering rule for the Call Control Access.