VoIP Carrier Wizard Help

The VoIP Carrier Wizard is used to define access codes for available VoIP Carrier accounts which will particularly allow you to reach users over IP-PSTN providers or to call to the peers registered on the certain SIP servers by dialing simple digit combinations.

For each configured VoIP carrier, the wizard creates a specific IP-PSTN routing rule in the Call Routing table. This entry is available to PBX users only, which means only PBX users can make calls to the corresponding VoIP carrier. Additionally, a virtual extension automatically generated in Extensions Management, will be registered on the defined VoIP Carrier's SIP server. The settings of that extension will be used to make calls from Quadro's users towards the created VoIP Carrier will be placed.

All pages of the VoIP Carrier Wizard provide the following buttons:

• Previous leads back to the previous page.

• Next leads forward to the next page. On the last page of the VoIP Carrier Wizard the button is changed into Finish to save all modifications.

• Cancel leads back to the Quadro Management.

• Help displays the online help.

VoIP Carrier Wizard - Page 1 provides the following option of describing the VoIP carrier:

• When predefined carrier is selected in thet VoIP Carrier drop down list, the SIP Server and Port will be already predefined in the next page. Manual selection allows you to manually set up the VoIP Carrier settings.
• The Description field allows you to insert an optional description of the VoIP Carrier.

VoIP Carrier Wizard - Page 2 is used to define VoIP Carrier Settings. This page contains following components:

• VoIP Carrier Common Settings
  • The Account Name text field requires a username for authentication on the defined SIP server.
  • The Password text field requires a password for authentication on the defined SIP server.
  • The Confirm Password text field requires a password confirmation. If the input is not corresponding to the one in the Extension Password field, the error message "Incorrect Password confirm" will appear.
  • The SIP Server text field requires an IP address or the hostname of the SIP server destination party it is registered on.
  • The SIP Server Port text field requires the port number of the SIP server destination party it is registered on.


• VoIP Carrier Advanced Settings
  • The Use RTP Proxy checkbox is applicable only when a route is used for calls towards a configured VoIP Carrier from a peer located outside the Quadro. When this checkbox is selected, the RTP streams between external users will be routed through Quadro. When the checkbox is not selected, RTP packets will be moving directly between peers.
  • UserID requires an identification parameter to reach the SIP server. It should have been provided by the SIP service provider and can be requested only for certain SIP servers. For others, the field should be left empty.
  • Send Keep-alive Messages to Proxy enables the SIP registration server accessibility to the verification mechanism. Timeout indicates the timeout between two attempts of SIP registration server accessibility verification. If a reply is not received from the primary SIP server within this timeout, the secondary SIP server will be contacted. When the primary SIP server recovers, SIP packets will continue to be sent to the server.
  • A group of Host address and Port text fields respectively require the host address (IP address or the host name), the port number of the Outbound Proxy, Secondary SIP Server and the Outbound Proxy for Secondary SIP Server. These settings are provided by the SIP servers' providers and are used by Quadro to reach the selected SIP servers.

VoIP Carrier Wizard - Page 3 contains the following VoIP Carrier access code selection components:

• The Access Code text field requires a digit combination by dialing which the corresponding VoIP Carrier will be reached. The Access Code radio buttons allows you to create outbound routing rules.
• By prefix text field requires entering the prefix that will be placed in front of the routing pattern instead of the discarded digits. The Prefix field can consist of numeric values only. A corresponding warning appears if any other symbols are inserted.
• By pattern text field specifies calls to which the rule should be applied. If an outbound call has a destination number that matches the specified pattern, it will be completed according to the current rule. A routing pattern may contain wildcards. The complete list of characters and wildcards allowed in this text field is given on the Allowed Characters and Wildcards page.

• The Route Incoming Calls To drop down list allows you to select an extension (or Auto Attendant) on the Quadro where incoming calls from the configured VoIP Carrier should be routed to. For the selected extension there will be an Unconditional Call Forwarding set up which will care for incoming calls forwarding from the VoIP carrier to the corresponding extension.
• The Emergency Code text field requires the emergency code supported by the specified ITSP. By default this field is filled with the information defined in the Quadro's System Configuration Wizard, but this field also allows to define an ITSP specific emergency codes. In case your system has both local PSTN emergency codes and ITSP codes configured, when dialing the certain emergency code, Quadro will first try to reach the local PSTN allocated emergency destination, and if failed will dial the ITSP emergency destination.
  Note: If the defined ITSP is 911 compliant then you have to bind this account with the geographical address of your device. If the ITSP is not 911 compliant then the public safety agency will not be able to determine the address automatically.
• The Failover to PSTN checkbox selection will route the call to the PSTN through the local FXO line in case if the VoIP Carrier is not available. When this checkbox is selected, an additional entry will be added to the Call Routing table. This maintains digit transmission to the local PSTN when an IP call towards the configured VoIP Carrier cannot be established.